STAT Primary Care

Multiple customers highlight the professionalism and thoroughness of the doctors and PA-Cs, such as James Hansler and Sara Rismiller, who are described as caring, attentive, and efficient. The staff, including Monica and the PA-Cs, are frequently noted as friendly and helpful. One review specifically mentions Anna, an office staff member, as unprofessional and rude, though this is an isolated opinion.

Source: 6 of 7 reviews • Confidence: high (explicit mention)

Guests often mention positive outcomes within hours of treatment and appreciate follow-up communications, such as email from James Hansler and a phone call from Monica. The clinic is noted for accommodating urgent needs and providing prescriptions promptly.

Source: 3 of 7 reviews • Confidence: medium-high (recurring theme)

One review reports severe billing errors, lack of response from billing staff, and difficulties with insurance appeals, describing the billing department as terrible and advising potential patients to beware. No other reviews mention billing issues.

Source: 1 of 7 reviews • Confidence: low (single conflicting report)

Several reviewers praise the clinic for accepting Medicare and quickly scheduling appointments for urgent issues like ear pain, throat problems, and knee injuries. They also note the ability to arrange follow-up tests and prescriptions outside the immediate visit.

Source: 3 of 7 reviews • Confidence: medium (multiple supporting instances)