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State Farm Insurance

Insurance agency● Unknown Hours
4.9(8)
State Farm Insurance

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What reviewers say

State Farm Insurance receives consistently high praise for its knowledgeable agents, excellent customer service, and straightforward claims handling.

Themes summarized from customer reviews (sample of 8)

How responsive and helpful are the agents at State Farm Insurance?

Multiple customers highlight the exceptional assistance provided by agents such as Rachel H and Jesse, noting their knowledge, friendliness, and willingness to answer questions promptly. Reviewers mention these agents have been supportive for several years, handling both routine inquiries and complex claims like motorcycle accidents with ease.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

  • Agents praised for long-term service and professionalism
  • Positive feedback on claim processing simplicity

What do customers say about the overall customer service quality?

Guests often mention outstanding customer service, describing agents as knowledgeable, friendly, and dedicated. The sentiment is consistently positive, with reviewers expressing satisfaction and gratitude for the support received.

Source: 8 of 8 reviews • Confidence: high (recurring theme)

  • Customers appreciate the personal touch and helpfulness

Are State Farm Insurance rates considered reasonable?

One review specifically notes that State Farm offers reasonable rates alongside great office staff, indicating that pricing is viewed favorably by at least one customer.

Source: 1 of 8 reviews • Confidence: medium (single mention)

How is the claims process described by reviewers?

Several reviewers describe the claims process as simple and easy, particularly highlighting Rachel's assistance in handling a recent motorcycle accident claim.

Source: 2 of 8 reviews • Confidence: medium-high (specific example)

  • Claims handling noted for efficiency and clarity

Ratings

4.9

4.9

8 reviews

5
7
4
1
3
0
2
0
1
0

Location

190 W H St Ste 103, Colton, CA 92324

ColtonCA92324

Hours

Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM
SaturdayClosed
SundayClosed

Popular Times

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Details

Plus Code
3M9F+3V Colton, California
Timezone
America/Los_Angeles
Google Place ID
ChIJLZWtuCKt3IARyutnbVhjgg0

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