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Stater Bros. Markets

Grocery store$$● Unknown Hours
★★★★★4.3(1,262)
Stater Bros. Markets

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What reviewers say

Stater Bros. Markets receives mixed reviews on product quality, pricing, staff friendliness, and store atmosphere.

Themes summarized from customer reviews (sample of 8)

Is the meat quality at Stater Bros. Markets reliable?

Several reviewers reported issues with meat quality, noting oxidized and rotten products despite good appearance on shelves. One customer received a refund after such an experience, while another praised the meat as top quality but acknowledged it as overpriced.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

How is the customer service at Stater Bros. Markets?

Multiple customers highlighted excellent customer service, mentioning specific staff members like Desiree and Jaime for their helpful attitudes. Conversely, one review criticized a staff member for rudeness and a lack of willingness to assist.

Source: 3 of 8 reviews • Confidence: high (recurring theme)

What are opinions on the pricing at Stater Bros. Markets?

Reviews are divided on pricing; some customers find the pricing good and reasonable, while others describe the store as overpriced across various categories, including produce and meat.

Source: 3 of 8 reviews • Confidence: medium (conflicting evidence)

How would you describe the atmosphere and cleanliness of the store?

Guests often mention the store is clean and safe, with a large parking lot and ample selection, especially for bakery items. However, one review noted a lack of courtesy from employees at the checkout and a messy parking lot.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

Are there any specific departments or products that stand out positively?

The deli and sushi sections received praise for new additions and fresh offerings. The fried chicken was highlighted as the best and freshest store-bought option, and the cake decorator Lauren was commended for exceptional service and customization beyond standard offerings.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Is the store layout intuitive and well-organized?

One reviewer noted that the rebranding and new look have improved aisle placement, making it more logical, though it required adjustment. No specific complaints about layout were mentioned in other reviews.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

Ratings

4.3

★★★★★4.3

1,262 reviews

5★
804
4★
246
3★
100
2★
37
1★
75

Location

1939 E 4th St, Ontario, CA 91764

OntarioCA91764

Hours

Monday6 AM–11 PM
Tuesday6 AM–11 PM
Wednesday6 AM–11 PM
Thursday6 AM–11 PM
Friday6 AM–11 PM
Saturday6 AM–11 PM
Sunday6 AM–11 PM

Popular Times

5a
6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p

Amenities & Details

Service options

DeliveryIn-store pickupIn-store shoppingOnsite services

Highlights

Great produce

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Offerings

BakeryFlowersFoodOrganic productsPrepared foods

Amenities

Restroom

Planning

Quick visit

Payments

Credit cardsDebit cardsNFC mobile paymentsSNAP/EBT

Parking

Free parking lotOn-site parkingPaid parking lot

Details

Plus Code
39HR+C4 Ontario, California
Timezone
America/Los_Angeles
Google Place ID
ChIJmUfOx0c0w4AR_w6Sm46A4Xs

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