Stater Bros. Markets
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What reviewers say
Stater Bros. Markets in Grand Terrace receives mixed reviews, with concerns about cleanliness, customer service, and staff attitude, alongside praise for a recently updated store.
Themes summarized from customer reviews (sample of 8)
Is the Grand Terrace Stater Bros. store clean and well-maintained?
Several reviews highlight cleanliness issues, such as a persistent mold problem in the fridge section and a dead fly found in produce. However, one recent review praises the newly updated store as spotless, well-organized, and pleasant to shop in.
Source: 3 of 8 reviews • Confidence: medium (mixed evidence)
How is the customer service at the Grand Terrace Stater Bros.?
Multiple customers report poor customer service, describing employees as rude, indifferent, and having a negative attitude, particularly in the deli and produce sections. One review specifically mentions a cashier being rude and unhelpful regarding digital deals.
Source: 4 of 8 reviews • Confidence: high (recurring theme)
Are there issues with advertised products not matching reality?
One review notes that advertised defrosted ribs were not defrosted as promised, with the butcher being rude about it, indicating a perceived lack of honesty in advertising.
Source: 1 of 8 reviews • Confidence: low (single instance)
Is the curbside pickup service reliable?
One review criticizes curbside pickup, mentioning expired bread and a delivery person damaging the customer's car bumper, suggesting unreliability.
Source: 1 of 8 reviews • Confidence: low (single instance)
How has the store changed since the previous manager left?
Several reviews indicate a decline in store quality and staff attitude since the previous manager retired, with comments about rude employees and a loss of the family-friendly atmosphere.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Ratings
4.5
★★★★★4.5929 reviews
Location
22201 Barton Rd, Grand Terrace, CA 92313
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Details
- Plus Code
- 2MMH+4V Grand Terrace, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJn2Cf1rOt3IARVhpWiLr2Swo
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