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Stater Bros. Markets

Grocery store$$● Unknown Hours
★★★★★4.3(753)
Stater Bros. Markets

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What reviewers say

Stater Bros. Markets receives mixed reviews on customer service, store cleanliness, and product quality.

Themes summarized from customer reviews (sample of 8)

How would you describe the customer service at Stater Bros. Markets?

Customer service is highly variable. Several reviewers praise the associates for being kind, talkative, and welcoming, noting that many customers leave with smiles. However, at least two reviews report rude behavior from specific cashiers, including sarcasm, impatience, and a lack of apology for errors. One manager incident involved denying a service dog entry, described as disrespectful. Overall, while many customers appreciate friendly staff, a few have experienced poor service.

Source: 6 of 8 reviews • Confidence: medium (mixed evidence)

Is the store generally clean and well-maintained?

Opinions on cleanliness are divided. One review explicitly states the store was dirty and criticizes the meat quality, claiming it caused illness. Conversely, multiple reviews mention a clean store environment and efficient shopping experiences. No consensus exists, reflecting conflicting experiences.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

What do customers think about the product selection and quality at Stater Bros. Markets?

Customers generally appreciate a wide product selection, including fresh produce, bakery items, and a well-stocked meat department. Several reviews highlight the quality and freshness of these products, describing the meat department as impressive and bakery items as delicious. However, one review reports a negative experience with meat quality leading to illness, indicating occasional quality issues.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

How long are the checkout lines typically at Stater Bros. Markets?

Checkout lines can occasionally get long, but the store is noted for opening additional checkouts when needed to manage traffic. This proactive approach helps reduce wait times, according to several reviewers who mention fast and easy checkouts despite occasional congestion.

Source: 3 of 8 reviews • Confidence: medium (explicit mention)

Ratings

4.3

★★★★★4.3

753 reviews

5★
463
4★
153
3★
65
2★
15
1★
57

Location

646 W Holt Blvd, Ontario, CA 91762

OntarioCA91762

Hours

Monday6 AM–11 PM
Tuesday6 AM–11 PM
Wednesday6 AM–11 PM
Thursday6 AM–11 PM
Friday6 AM–11 PM
Saturday6 AM–11 PM
Sunday6 AM–11 PM

Popular Times

5a
6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p

Amenities & Details

Service options

Curbside pickupDeliveryIn-store pickupIn-store shoppingOnsite services

Highlights

Great produce

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Offerings

BakeryFlowersFoodOrganic productsPrepared foods

Amenities

Restroom

Planning

Quick visit

Payments

Credit cardsDebit cardsNFC mobile paymentsSNAP/EBT

Parking

On-site parkingPaid parking lot

Details

Plus Code
387R+P5 Ontario, California
Timezone
America/Los_Angeles
Google Place ID
ChIJl1gX7pMzw4AR5VU3sm4nDPE

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