Stater Bros. Markets
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What reviewers say
Stater Bros. Markets receives mixed reviews on customer service, store cleanliness, and product quality.
Themes summarized from customer reviews (sample of 8)
How would you describe the customer service at Stater Bros. Markets?
Customer service is highly variable. Several reviewers praise the associates for being kind, talkative, and welcoming, noting that many customers leave with smiles. However, at least two reviews report rude behavior from specific cashiers, including sarcasm, impatience, and a lack of apology for errors. One manager incident involved denying a service dog entry, described as disrespectful. Overall, while many customers appreciate friendly staff, a few have experienced poor service.
Source: 6 of 8 reviews • Confidence: medium (mixed evidence)
Is the store generally clean and well-maintained?
Opinions on cleanliness are divided. One review explicitly states the store was dirty and criticizes the meat quality, claiming it caused illness. Conversely, multiple reviews mention a clean store environment and efficient shopping experiences. No consensus exists, reflecting conflicting experiences.
Source: 2 of 8 reviews • Confidence: low (limited evidence)
What do customers think about the product selection and quality at Stater Bros. Markets?
Customers generally appreciate a wide product selection, including fresh produce, bakery items, and a well-stocked meat department. Several reviews highlight the quality and freshness of these products, describing the meat department as impressive and bakery items as delicious. However, one review reports a negative experience with meat quality leading to illness, indicating occasional quality issues.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
How long are the checkout lines typically at Stater Bros. Markets?
Checkout lines can occasionally get long, but the store is noted for opening additional checkouts when needed to manage traffic. This proactive approach helps reduce wait times, according to several reviewers who mention fast and easy checkouts despite occasional congestion.
Source: 3 of 8 reviews • Confidence: medium (explicit mention)
Ratings
4.3
★★★★★4.3753 reviews
Location
646 W Holt Blvd, Ontario, CA 91762
Hours
Popular Times
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Details
- Plus Code
- 387R+P5 Ontario, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJl1gX7pMzw4AR5VU3sm4nDPE
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