Statewide

Multiple customers report that Statewide arrives well within the estimated 60-90 minute window, often sooner. For example, one reviewer noted Devin arrived in less than the quoted time after their truck died late on New Year's Eve.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Guests often mention polite and helpful interactions, both in person and over the phone. Several reviewers highlighted specific staff members—Devin, Chris, and Casandra—as outstanding, praising their professionalism, communication, and willingness to assist beyond the basic tow.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

Reviewers frequently comment on the quality of the towing vehicles, describing them as beautiful and well-equipped. One customer specifically complimented the truck used by an unnamed driver, noting its appearance and performance.

Source: 2 of 8 reviews • Confidence: medium (specific mention)

One review expresses strong dissatisfaction, alleging an exorbitant $380 charge for a simple drop-off after an accident, suggesting the company may prioritize profit over public service. This contrasts with the majority of positive feedback.

Source: 1 of 8 reviews • Confidence: low (single conflicting report)

While most reviews praise driver conduct, one customer reported a rude driver who gestured aggressively while merging, indicating a need for improved driver training according to that reviewer.

Source: 1 of 8 reviews • Confidence: low (single negative incident)