Stepping Stones Child Development Center
Photos
What reviewers say
Stepping Stones Child Development Center receives mixed reviews, with concerns about safety incidents and staff responsiveness, alongside praise for staff friendliness and comprehensive care.
Themes summarized from customer reviews (sample of 8)
How safe is the environment at Stepping Stones Child Development Center?
Several reviews highlight safety concerns, including incidents of children being bitten, injuries from staff actions, and inadequate supervision. One parent reported a hand injury due to a teacher closing a door without checking for nearby children. However, another reviewer emphasizes that the center maintains a safe environment and that incidents are documented and addressed. Overall, safety perceptions are mixed, with some parents feeling their concerns were dismissed.
Source: 5 of 8 reviews • Confidence: medium (conflicting themes)
What do parents say about the staff at Stepping Stones Child Development Center?
Multiple reviewers commend the staff for being well-mannered, knowledgeable, and going above and beyond. They highlight cultural activities, developmental support, and a friendly atmosphere. One parent specifically praises the custodians for their contribution. However, some reviews mention dismissive responses to safety concerns, indicating a disparity in staff responsiveness.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
How is the pricing and value for the services provided?
One reviewer finds the cost fair, noting it is based on rank and household income and includes food, educational activities, and 11 hours of care per weekday. The reviewer appreciates the comprehensive package and the bi-weekly payment structure, despite acknowledging the remote location challenges in staffing.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
What are the policies regarding incidents and injuries at the center?
Reviews indicate that the center provides incident reports and calls parents as a courtesy when their child is injured. One parent notes that while biting is considered age-appropriate, it is mitigated. However, another parent criticizes the lack of reimbursement for time missed due to illnesses other than Covid, suggesting a perceived inconsistency in policy enforcement.
Source: 2 of 8 reviews • Confidence: medium (specific mention)
How does the center handle communication with parents about safety and incidents?
Some parents report receiving timely calls and signed incident reports, indicating a structured communication process. Conversely, one parent felt that their request to move their child to a safer classroom was ignored, suggesting potential gaps in responsiveness to parental concerns.
Source: 2 of 8 reviews • Confidence: medium (specific mention)
Ratings
2.5
★★★★★2.511 reviews
Location
1089 Agate Rd, Twentynine Palms, CA 92277
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- 6X73+58 Twentynine Palms, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJW8Z3dzLH2oAR3wYQMPQUhTc
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.