Steve's TOWING

Several reviewers expressed concerns about the professionalism of the staff. Multiple customers described interactions with employees as rude, with some noting unpleasant attitudes and a lack of apology for delays. One review mentioned verbal harassment.

Source: 4 of 4 reviews • Confidence: high (explicit mention)

Guests often mention discrepancies between posted hours and actual availability. One review described arriving at the stated opening time to find the business closed, with employees arriving significantly later. This led to a considerable wait time.

Source: 1 of 4 reviews • Confidence: medium (recurring theme)

The cost of retrieving a vehicle is a significant concern for some. One review noted a charge of $495 for a short towing job and brief storage, while another mentioned a price exceeding $500. Some felt the pricing was excessive given the circumstances.

Source: 2 of 4 reviews • Confidence: medium (explicit mention)

• Pricing keywords: "high price", "expensive"

Despite the negative feedback, some customers had positive experiences. One review highlighted the business's efficiency in releasing a vehicle after apartment complex requests and assistance with charging a car battery.

Source: 1 of 4 reviews • Confidence: low (limited evidence)