STG Auto Group of Montclair

Multiple customers highlight exceptional customer service, describing experiences as phenomenal, amazing, and stress-free. Specific staff members like Daniel, Anthony, Cristian Campos, Christian, Fernando, Jerry, David, and June are frequently praised for their professionalism, patience, and helpfulness.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Staff names often mentioned: Daniel, Anthony, Cristian Campos, Christian, Fernando, Jerry, David, June

One review details a disappointing experience alleging deceitful practices, unprofessional staff, broken promises, and overcharges for add-ons. The reviewer advises getting all promises in writing and warns against overpriced extras.

Source: 1 of 8 reviews • Confidence: low (single conflicting account)

• Key issues raised: verbal promises not honored, overpriced add-ons, poor follow-up

Several reviews mention a quick and efficient process, with customers being in and out in as little as two hours. One reviewer noted a four-hour wait for a vehicle that was still in transit, but overall, the experience is described as fast and easy.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

• Typical turnaround: 2 hours; one instance of extended wait

Reviewers often mention specific staff members by name, praising their professionalism and helpfulness. Daniel, Anthony, Cristian Campos, Christian, Fernando, Jerry, David, and June are highlighted across multiple positive reviews.

Source: 7 of 8 reviews • Confidence: high (explicit mention)