Stonewall Medical Center
Location
68555 Ramon Rd, Cathedral City, CA 92234
Photos
What reviewers say
Stonewall Medical Center receives mixed reviews, with praise for staff and care but concerns about scheduling and receptionist behavior.
Themes summarized from customer reviews (sample of 8)
How would you describe the quality of care and service at Stonewall Medical Center?
Multiple reviewers highlight excellent care, noting that doctors, lab staff, and pharmacy personnel are highly regarded and often go above and beyond to assist patients. Several guests mention the clinic's welcoming atmosphere and convenience, with the pharmacy located right next door.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
What are common complaints about the scheduling and phone system at Stonewall Medical Center?
Several reviewers report difficulties making appointments, describing the process as tedious and often resulting in long hold times or being unable to reach a staff member. One review notes that leaving a message rarely leads to a callback, suggesting potential understaffing or system issues.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Are there concerns about specific staff members, such as receptionists, at Stonewall Medical Center?
One reviewer specifically criticizes a receptionist for having a rude attitude, providing misinformation about medication refills, and creating a stressful experience. This negative interaction led the reviewer to avoid future appointments due to fear of encountering the same staff member.
Source: 1 of 8 reviews • Confidence: low (single isolated incident)
How does Stonewall Medical Center compare to other local clinics, such as DAP?
A few reviews compare Stonewall favorably to DAP, noting that Stonewall provided more personalized care and better service in the past. However, recent changes, including staff losses and perceived management issues, have led some to recommend seeking care elsewhere, as the clinic now feels more like an assembly line with reduced attention to patient needs.
Source: 2 of 8 reviews • Confidence: medium (conflicting perspectives)
Is Stonewall Medical Center convenient for patients with insurance issues?
One reviewer mentions a limitation regarding insurance acceptance, stating that while they love the doctors, lab, and pharmacy, the clinic does not currently accept their new insurance plan, which may affect accessibility for some patients.
Source: 1 of 8 reviews • Confidence: low (specific limitation)
Ratings
3.8
★★★★★3.834 reviews
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Planning
Payments
Details
- Plus Code
- RG8P+54 Cathedral City, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJyZuUuR8d24ARJpCkDE6z_n4
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