Sturgeon Electric California, LLC
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What reviewers say
Sturgeon Electric California, LLC receives mixed reviews, with praise for service quality and concerns about property access and communication.
Themes summarized from customer reviews (sample of 8)
How quickly does Sturgeon Electric respond to emergency power restoration requests?
Multiple customers report that Sturgeon Electric responds swiftly to urgent situations, restoring power before critical events such as travel. One review mentions the team worked through the night to resolve an outage that began at 9:00 AM, restoring power early the next morning before a flight departure.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
Does Sturgeon Electric coordinate with utility companies for customer needs?
Yes, several reviews highlight Sturgeon Electric's ability to work with utility companies like SCE to ensure customer needs are met, such as providing generators for medical equipment during scheduled outages.
Source: 1 of 8 reviews • Confidence: medium-high (specific example)
Are there concerns about Sturgeon Electric's property access and behavior?
Yes, multiple reviews express concerns. Some customers report unauthorized access to private property, including trespassing on roofs and removing gates without permission, which led to property damage and safety issues. Additionally, there are complaints about using private driveways for vehicle turnaround and parking for extended periods.
Source: 4 of 8 reviews • Confidence: medium (recurring theme)
- Property access issues: unauthorized entry, gate removal
- Parking concerns: private driveway usage, long engine idling
How reliable is Sturgeon Electric's communication with customers?
Communication reliability is mixed. While some customers appreciate frequent updates and prompt responses, others report difficulty reaching the company, long wait times on the phone, and lack of follow-up after incidents.
Source: 3 of 8 reviews • Confidence: medium (conflicting evidence)
- Positive: timely updates during emergencies
- Negative: no answer or return calls, long hold times
Are there safety or operational concerns about Sturgeon Electric's vehicles and drivers?
Yes, a few reviews mention safety concerns. One customer reported a reckless driving incident involving a company vehicle that nearly caused a collision with a child. Another review noted that a driver was operating a vehicle with expired commercial license tags, raising questions about operational standards.
Source: 2 of 8 reviews • Confidence: low (limited evidence)
- Safety incident: reckless driving near child
- Operational issue: expired vehicle tags
Ratings
3.6
★★★★★3.633 reviews
Location
13501 Benson Ave, Chino, CA 91710
Hours
Popular Times
Amenities & Details
Accessibility
Parking
Details
- Plus Code
- 2859+5X Chino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJpZ7fPS4zw4AR1PQtZ0XBl3A
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