SureStay by Best Western Ontario Airport

Several reviewers mention that rooms include a microwave, refrigerator, toiletries (soap, shampoo, conditioner, hair dryer), and two queen-size beds. The rooms are described as comfortable and the bedroom size as good.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

Multiple customers note that the complimentary breakfast (6:00-9:00 AM) offers juice, coffee, bagel, oatmeal, and fruit. However, one review expresses discomfort with the breakfast lady, citing concerns about hygiene and the absence of gloves.

Source: 2 of 8 reviews • Confidence: medium (mixed feedback)

Guests often mention friendly and professional staff, with specific praise for a tall gentleman in formal wear and Darryl for his helpful demeanor. One review highlights a rude and unwelcoming front desk staff, while another commends Darrel at the front desk for going above and beyond.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

Cleanliness is a point of contention: several reviewers praise the rooms as clean and well-maintained, while one review criticizes the room as not clean, with a refrigerator unusable due to ice buildup, a trickle water supply, dirty carpet, and a black ring in the toilet.

Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)

The location is noted as convenient, being right off the interstate, which is beneficial for travelers. However, one review mentions it is hard to find, especially at night, as the road leading to it is not on a main road, and there are few nearby dining options with drive-thrus.

Source: 2 of 8 reviews • Confidence: medium (dual perspectives)

One review from a school trip coordinator mentions that the staff, particularly Darryl, were helpful and friendly, and the 3rd floor rooms were adequate for over 20 high school kids. The pool was noted as cold but still enjoyed by the group, and the lack of nearby walking options was seen as a positive for keeping the kids contained.

Source: 1 of 8 reviews • Confidence: medium (specific use case)

Several guests comment positively on the pricing, describing it as great or better than most nearby options, while noting the hotel is a bit outdated but clean.

Source: 2 of 8 reviews • Confidence: medium (general agreement)