SureStay Plus by Best Western Upland Ontario North

Multiple customers highlight the front desk staff as amazing, friendly, and welcoming, often mentioning clear communication and helpful room changes for noise issues.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Guests often mention that the rooms are clean and modern, with positive remarks about the remodeled and spacious accommodations.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Several reviews note thin walls and noise from neighboring rooms, leading to multiple room moves for quiet, and occasional loud activities from downstairs neighbors.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

Breakfast is described as decent and good, with ample food options, though some guests noted a tired attendant and limited hot food availability later in the morning.

Source: 2 of 8 reviews • Confidence: medium (mixed feedback)

One review indicates inconsistent Wi-Fi, working well in downstairs rooms but not in upstairs rooms, causing inconvenience for guests.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

Guests appreciate gated parking for safety, though some mention a presence of loitering individuals in the parking lot, affecting perceived security.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

While some staff were accommodating, one review criticized an onsite manager for an unpleasant response to a room change request, suggesting a need for better customer handling.

Source: 1 of 8 reviews • Confidence: low (specific incident)