Synovation Medical Group - Chino

Multiple customers frequently mention that the office staff, including receptionists and nurses, greet patients warmly with smiles, complete paperwork efficiently, and ensure appointments and medication orders are handled promptly.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Five of eight reviewers highly praise Dr. Marc Lynch, describing him as an excellent, knowledgeable, and compassionate pain management physician who provides accurate and reliable care.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

One review details significant delays and communication failures with Dr. Dezy Mani, including unreturned calls, prolonged medication request processing, and a three-week staff vacation that contributed to care delays, leading to unmanaged chronic pain.

Source: 1 of 8 reviews • Confidence: medium (single detailed account)

Several guests note that the office employs text messaging and a secure messenger system, which they appreciate for staying connected with patients.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

While most reviewers report quick handling of paperwork and appointments, one patient experienced a week-long delay in changing medication delivery to Walgreens via portal, resulting in a five-day medication gap.

Source: 1 of 8 reviews • Confidence: low (limited evidence)