T&H Agency: Allstate Insurance
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What reviewers say
T&H Agency: Allstate Insurance receives praise for excellent customer service and knowledgeable agents, though some customers report difficulties with policy changes and claim handling.
Themes summarized from customer reviews (sample of 8)
How responsive and helpful are the agents at T&H Agency when requesting a quick insurance quote?
Multiple customers highlight Yadira's professionalism and thorough explanation of quotes for multiple vehicles, noting her ability to address all questions and concerns promptly.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
What is the experience like with T&H Agency when filing an accident claim?
One reviewer praises Christine Chia for her urgent assistance after a recent accident, providing detailed instructions for repairs and rental arrangements despite late hours.
Source: 1 of 8 reviews • Confidence: medium-high (specific incident)
How does T&H Agency handle policy transfers and reinstatement after a provider change?
One customer reports a frustrating process of restarting their policy after a provider retirement, including unexpected requirements and lack of prior notification, leading to cancellation due to non-payment despite timely resolution.
Source: 1 of 8 reviews • Confidence: medium (single negative experience)
Are there any issues with claim processing for OEM parts after a hit-and-run incident?
One reviewer encountered difficulties obtaining OEM parts, with a recommended repair shop allegedly performing substandard work and the agency requiring out-of-pocket payment for preferred shops, resulting in dissatisfaction with Allstate coverage.
Source: 1 of 8 reviews • Confidence: medium (specific claim issue)
How reliable is T&H Agency's customer service for ongoing policy management and payment options?
Lauren Mejia is commended for consistent, informative assistance across auto, life, and home insurance, with high satisfaction ratings, though another customer notes unexpected charges for automatic payments and overall unhappiness with Allstate.
Source: 2 of 8 reviews • Confidence: medium-high (mixed feedback)
Ratings
4.6
★★★★★4.6144 reviews
Location
5120 Hamner Ave #120, Eastvale, CA 91752
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- XCWR+6R Eastvale, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJXSPobSLL3IARxySdMvAGLRY
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