Tax Comp

Several reviewers describe the staff as very friendly, courteous, and helpful, noting that they take care of customers' needs and provide excellent service.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Multiple customers report long wait times, sometimes 1–2 hours after scheduled appointment times, with some mentioning waits of 2+ hours over recent years.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

At least two reviews mention poor communication, with the tax preparer Mike failing to return calls or emails and causing delays, leading one family to seek alternatives.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

Many reviewers praise the quality of service, describing it as outstanding, reliable, and trustworthy, with specific praise for individual preparers like Joey V. and Marilu.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

One review criticizes the cost for a simple 1040 preparation at $440 and notes an additional 3% credit card processing fee, suggesting the pricing may be higher than expected.

Source: 1 of 8 reviews • Confidence: low (single mention)