Teddy Dental
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What reviewers say
Teddy Dental receives mixed reviews, with praise for compassionate care and cleanliness, but concerns about delays, hygiene, communication, and a serious incident of a retained tooth fragment.
Themes summarized from customer reviews (sample of 8)
How quickly are dental procedures performed at Teddy Dental?
Several reviewers noted that procedures, such as a tooth extraction, were completed very quickly—often in under 10 minutes. However, one review reported a retained tooth fragment after the procedure, raising concerns about the thoroughness of the work.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
What do customers say about the staff's compassion and care?
Multiple customers expressed deep appreciation for the compassionate and caring nature of the staff, describing the office as having a “real human touch” and “amazing” service for their children.
Source: 3 of 8 reviews • Confidence: high (recurring theme)
Are there concerns about hygiene and cleanliness at Teddy Dental?
At least two reviews criticized the office for poor hygiene, mentioning dirty dental rooms, items left out, and loud music that was distressing for children with sensory issues.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
Do appointments often run late at Teddy Dental?
One reviewer reported that despite arriving on time or early, they were consistently called in 20–30 minutes after the scheduled appointment, causing inconvenience.
Source: 1 of 8 reviews • Confidence: medium (specific instance)
What are the communication and management issues reported?
Reviews highlighted poor communication and management, with instances of unprofessional staff, lack of follow-up, and unexpected changes in insurance coverage that led to unexpected costs.
Source: 2 of 8 reviews • Confidence: medium (multiple complaints)
Is there any serious safety or quality concern mentioned?
One review described a severe incident where a cracked tooth was not fully removed, resulting in pieces remaining in the child's mouth, and another reviewer warned of potentially negligent practices, such as drilling a hole in a young child's tooth and sending the child home without addressing the issue.
Source: 2 of 8 reviews • Confidence: low (alarming incident)
Ratings
3.6
★★★★★3.656 reviews
Location
72301 Country Club Dr Suite 114, Rancho Mirage, CA 92270
Hours
Popular Times
Amenities & Details
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Details
- Plus Code
- QH4W+RX Rancho Mirage, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJjcmm4HP92oARU1OTuo-jd3E
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