Terra Vista Animal Hospital
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What reviewers say
Terra Vista Animal Hospital receives mixed reviews, with praise for Dr. Weigand, Dr. May, and staff like Caila, but criticism for inconsistent advice, perceived gatekeeping, and high prices.
Themes summarized from customer reviews (sample of 8)
How is the care provided by Dr. Weigand and Dr. May at Terra Vista Animal Hospital?
Multiple customers highlight Dr. Weigand and Dr. May as excellent, caring, and kind veterinarians who have provided exceptional care over many years.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
What do reviewers say about the front desk and specific staff members like Caila?
Several reviewers praise the front desk staff, especially Caila, for being personable, pleasant, and helpful.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Are there concerns about specific vet techs or inconsistent advice?
One review criticizes a vet tech named Laura for being rude and another reports inconsistent advice from Dr. Weigand regarding treatment for kennel cough, leading to frustration over scheduling and treatment options.
Source: 2 of 8 reviews • Confidence: medium (conflicting themes)
How do customers rate the overall pricing and value at Terra Vista Animal Hospital?
Pricing is noted as higher than some competitors, with one reviewer mentioning it as a drawback, while others find the service and care worth the cost.
Source: 2 of 8 reviews • Confidence: medium (mixed feedback)
What is the experience with emergency or urgent care at the hospital?
One reviewer experienced difficulty securing urgent care, feeling that the hospital engaged in gatekeeping, while another praised the quick response and empathy during a critical situation.
Source: 2 of 8 reviews • Confidence: medium (conflicting experiences)
How do out-of-town visitors find the appointment process and overall service?
Out-of-town visitors appreciate the easy online appointment system, quick response from vet tech Rebecca and Dr. Bird, and the hospital's proactive follow-up calls.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
What are the cleanliness and additional amenities like at Terra Vista Animal Hospital?
Reviewers note the facility is very clean and mention a convenient doggy potty area in the parking lot.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Ratings
4.6
★★★★★4.6230 reviews
Location
7385 Milliken Ave St. 140, Rancho Cucamonga, CA 91730
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Planning
Details
- Plus Code
- 4C9R+RQ Rancho Cucamonga, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJjzeELW02w4ARtpnlA_CB7lQ
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