The Auto Connection
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What reviewers say
The Auto Connection receives mostly positive feedback for its honesty, friendly staff, and smooth car-buying experience, though one reviewer had a negative experience.
Themes summarized from customer reviews (sample of 8)
Is The Auto Connection an honest and trustworthy used car dealer?
Multiple customers describe The Auto Connection as an honest, family-owned business with transparent dealings. One review specifically highlights the honesty and friendliness of the staff during the purchase process. However, one dissatisfied reviewer claims the dealer sold them a problematic vehicle and prioritized selling old cars over customer satisfaction.
Source: 7 of 8 reviews • Confidence: medium-high (recurring theme)
How would you describe the staff at The Auto Connection?
Guests often mention the friendly and helpful nature of the staff, with specific praise for individuals like Juana and Karen. One review notes that Domingo went above and beyond by repairing a vehicle issue promptly, emphasizing personal care and priority treatment.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
What is the overall car-buying experience like at The Auto Connection?
Several reviewers describe the car-buying process as smooth and enjoyable, noting a wide selection of vehicles and excellent service. One customer appreciated the readiness of the vehicle and the test drive opportunity, while another highlighted the efficiency and satisfaction from multiple purchases over years.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
Does The Auto Connection offer vehicle repairs after purchase?
One review indicates that The Auto Connection provides post-purchase repairs, mentioning that Domingo addressed a bearing issue promptly after the buyer purchased a truck. This suggests the business offers repair services beyond the initial sale.
Source: 1 of 8 reviews • Confidence: medium (single mention)
Are there any negative experiences reported with The Auto Connection?
One review expresses strong dissatisfaction, accusing the dealer of selling a defective vehicle and prioritizing profit over customer needs. This reviewer plans never to buy from the dealer again due to repeated breakdowns and payment struggles.
Source: 1 of 8 reviews • Confidence: low (single negative account)
Ratings
4.6
★★★★★4.637 reviews
Location
3905 E Mission Blvd, Pomona, CA 91766
Hours
Popular Times
Amenities & Details
Accessibility
Offerings
Payments
Details
- Plus Code
- 374J+54 Pomona, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ_wm6ghQyw4ARhTZaXcVn2dU
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