The Coffee Bean & Tea Leaf

Several reviewers praise the employees for being nice and accommodating, while others report rude or indifferent service. One reviewer noted very nice employees who went out of their way to correct an order, while another described an annoyed greeting and interruptions. Overall, the staff experience is split.

Source: 4 of 8 reviews • Confidence: medium (mixed feedback)

Multiple customers have reported order inaccuracies. One reviewer received a regular coffee in a large cup instead of the ordered large coffee, and another discovered their decaf blended drink was actually caffeinated, which could have been harmful. These incidents suggest a recurring issue with order accuracy.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

At least one reviewer described the establishment as filthy both inside and out, attributing the mess to staff shortages but emphasizing that poor cleanliness is unacceptable. No other reviews mention cleanliness, so this is a limited but notable concern.

Source: 1 of 8 reviews • Confidence: low (single report)

Reviews are split on food quality. One customer enjoyed a chai latte, hazelnut latte, scone, and bagel for a good price, while another found the coffee bitter and the egg sandwich tasting like plastic, leading them to discard the order. Thus, food quality experiences vary widely.

Source: 2 of 8 reviews • Confidence: medium (conflicting experiences)

One reviewer reported arriving to find the shop not yet opened, suggesting unreliability in opening times. No other reviews mention this issue, so it appears to be an isolated incident.

Source: 1 of 8 reviews • Confidence: low (single report)