The Good Dog

Multiple customers highlight that The Good Dog caters to each pet's unique needs, offering tailored grooming, nutritious options, and explanations of benefits for food, treats, vitamins, supplies, pet wear, toys, etc. The shop is described as non-cookie-cutter and attentive to both pet and owner requirements.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

The Good Dog offers professional dog training, particularly praised for working with fearful or reactive dogs. One review notes that Maynard's program significantly improved a previously fearful dog's confidence and behavior, making the owners feel more equipped as dog owners.

Source: 1 of 8 reviews • Confidence: medium-high (specific case study)

Several reviews mention that The Good Dog accommodates anxious dogs by avoiding crating and using gentle techniques. One customer reports a successful full groom and nail trim for a scared Goldendoodle without crating, praising the professionalism and expertise of groomer Dawn.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

A few reviews express dissatisfaction. One customer felt the grooming was inadequate for the price paid, noting unfinished tasks like nail clipping and dirty areas post-groom. Another reported a significant delay beyond the quoted time, with poor communication about the extended duration. A third review details a failed grooming appointment where promised services were not performed, leading to a refund denial and emotional distress.

Source: 3 of 8 reviews • Confidence: medium (conflicting feedback)

Yes, The Good Dog provides a range of pet products including nutritious food options, treats, vitamins, homeopathic supplies, pet wear, toys, and CBD on-site. Customers appreciate the comprehensive approach that addresses both grooming and overall pet wellness.

Source: 2 of 8 reviews • Confidence: medium-high (explicit mention)

Customer service is generally positive, with many reviewers praising politeness, professionalism, and helpfulness. However, some negative reviews point to poor communication, unmet expectations, and a lack of responsiveness to concerns, particularly in refund or re-grooming situations.

Source: 3 of 8 reviews • Confidence: medium (mixed experiences)