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The Home Depot

Home improvement store$● Unknown Hours
★★★★★4.3(2,370)
The Home Depot

Chain home improvement retailer for tools, appliances & other products (some offer truck rentals).

Photos

All
Inside
Videos
By owner
Street View & 360°

What reviewers say

Home Depot experiences mixed reviews, with praise for customer service and workshops, but concerns about gift card issues and occasional poor interactions.

Themes summarized from customer reviews (sample of 8)

Do Home Depot gift cards sometimes have issues being recognized at checkout?

Multiple customers report recurring problems with Home Depot gift cards not being recognized by registers, requiring manager intervention to resolve. One reviewer experienced this issue twice, leading them to stop gifting these cards.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

Is the Home Depot Kids Workshop popular among families?

Several reviewers highlight the Kids Workshop as a positive experience, noting that children enjoy building projects and that the store staff are welcoming, making it a regular outing for families.

Source: 3 of 8 reviews • Confidence: high (recurring theme)

How is the overall customer service at Home Depot?

Guests often mention excellent customer service, with specific praise for helpful and polite associates like Julian in flooring who exceeded expectations. However, one reviewer reported a rude and untrained employee in tool rental, indicating occasional service variability.

Source: 5 of 8 reviews • Confidence: medium-high (mixed evidence)

Are there any notable amenities or conveniences at Home Depot stores?

Reviewers appreciate bundle savings promotions and note the absence of a former snack stand. The store layout is frequently described as well-organized, and employees are generally willing to assist, though some may be inexperienced.

Source: 4 of 8 reviews • Confidence: medium (general observations)

Is the store environment typically busy or quiet?

One reviewer found the store unusually quiet and nearly empty, suggesting possible temporary staffing or parking lot construction, but overall did not affect their shopping experience negatively.

Source: 1 of 8 reviews • Confidence: low (single observation)

Ratings

4.3

★★★★★4.3

2,370 reviews

5★
1,452
4★
510
3★
193
2★
58
1★
157

Location

695 E Hospitality Ln, San Bernardino, CA 92408

San BernardinoCA92408

Hours

Monday6 AM–10 PM
Tuesday6 AM–10 PM
Wednesday6 AM–10 PM
Thursday6 AM–10 PM
Friday6 AM–10 PM
Saturday6 AM–10 PM
Sunday7 AM–8 PM

Popular Times

5a
6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p

Amenities & Details

Service options

Curbside pickupWhite glove serviceDeliveryIn-store pickupIn-store shoppingOnsite servicesSame-day delivery

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Offerings

Assembly serviceInstallation serviceRepair servicesUsed goods

Amenities

Wi-Fi

Planning

Quick visit

Recycling

BatteriesElectronicsLight bulbs

Payments

ChecksCredit cardsDebit cardsNFC mobile payments

Parking

Free parking lotOn-site parkingPaid parking lot

Details

Plus Code
3P7H+VJ San Bernardino, California
Timezone
America/Los_Angeles
Google Place ID
ChIJAdz5MoKs3IARrqYCk-nxsCc

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