The Lakes at Banning

Multiple reviews highlight that The Lakes at Banning provides excellent, personalized care tailored to individual needs. Staff members such as Lorri, Amanda McElwain, Vicky, Jessica, and Anne Marie are frequently praised for being friendly, professional, and attentive. Residents feel comfortable and well-cared for, with many noting improvements in atmosphere and staff dedication, especially in memory care units.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Care levels are adjusted for each resident's needs.
• Director Lorri knows residents' names and ensures their welfare.
• Memory Care Director Amanda McElwain noted improvements in atmosphere and staff.

Several reviewers mention that the facility is kept clean and very organized, contributing to a pleasant living environment for residents.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

• Cleanliness is consistently noted as a positive aspect.

One review criticizes the facility for mold issues due to a ceiling leak that was ignored for weeks, describing it as a neglected environment and questioning the trustworthiness of management and directors.

Source: 1 of 8 reviews • Confidence: low (single conflicting review)

• Mold and neglect were reported, contrasting with other positive feedback.

Lorri, Amanda McElwain, Vicky, Jessica, and Anne Marie (along with Joe, Antony, and other unnamed staff) are repeatedly praised for their kindness, professionalism, and dedication to resident care.

Source: 5 of 8 reviews • Confidence: medium (multiple mentions)

• Staff names are highlighted for their personal attention to residents.