The Moving Company
Location
313 Twilight St, Placentia, CA 92870
Photos
What reviewers say
The Moving Company is praised for professionalism, safety, efficiency, and excellent communication across multiple reviews, though one critic reports issues with service quality and billing.
Themes summarized from customer reviews (sample of 8)
Is The Moving Company reliable for both local and long-distance moves?
Multiple customers confirm The Moving Company handles both local and cross-country relocations with professionalism and efficiency. They have been contracted for east coast moves and consistently arrive on time, managing logistics even in challenging conditions.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
- Services include inventory assessment and pre-move planning.
How does The Moving Company ensure the safety and condition of belongings during a move?
Several reviewers highlight that items are packed with utmost care and arrive in excellent condition, indicating high standards for handling and security.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
- Use of careful packing techniques and attention to detail.
What is the typical communication experience with The Moving Company before and during a move?
Guests often mention strong communication, with the owner or lead, John, maintaining regular updates and confirming details such as truck requirements and timelines.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)
- Initial inventory meetings and pre-move confirmations are common.
Are The Moving Company's prices competitive compared to other quotes?
One review notes that their quote was the most reasonable among five comparable offers, suggesting competitive pricing.
Source: 1 of 8 reviews • Confidence: medium (single instance)
- Pricing was highlighted as a key positive factor.
Does The Moving Company provide any guarantees or assistance if something goes wrong during the move?
Multiple customers state that the company promises to address any issues, such as broken furniture or misplaced items, ensuring customer satisfaction even if problems arise.
Source: 4 of 8 reviews • Confidence: medium (explicit mention)
- Commitment to making things right is emphasized.
Is there any criticism regarding The Moving Company's service quality or billing practices?
One review expresses dissatisfaction, citing misplacement of items, failure to follow instructions, extended duration beyond quoted time, and unexpected billing discrepancies, indicating potential service quality and transparency issues.
Source: 1 of 8 reviews • Confidence: low (single conflicting account)
- Highlights concerns about communication and billing accuracy.
Ratings
4.9
★★★★★4.932 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Details
- Plus Code
- V4GF+5X Placentia, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJgQnNnKwPGicRxZzjUNc3xy4
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.