The Optique Optometry

Several reviewers reported issues with lost glasses, with one stating their glasses were lost twice over five months without resolution. This reflects a pattern of unreliability in handling customer eyewear.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

Multiple customers highlighted the staff's friendliness and professionalism, describing them as nice, educated, and eager to assist with frame selection and eye health explanations.

Source: 3 of 8 reviews • Confidence: high (recurring theme)

One reviewer praised the lounge and movie options, noting amenities like cold water and coffee while waiting for an exam, describing it as a pleasant experience.

Source: 1 of 8 reviews • Confidence: medium (specific mention)

Several reviews mentioned delays in receiving ordered items, such as glasses taking three months without upgrades, contact lenses not shipped despite follow-ups, and unresponsive phone service, leading to frustration and a sense of neglect.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

One reviewer reported that glasses arrived scratched despite a claimed scratch-resistant coating, indicating dissatisfaction with the quality and protective features of the eyewear.

Source: 1 of 8 reviews • Confidence: low (single incident)