The Reptile Den

Multiple customers highlight the owner's expertise and willingness to assist, describing her as very knowledgeable, helpful, and patient in explaining reptile breeding and care.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers note that the store offers the cheapest priced crickets and mice in town, making it a favorite for regular lizard feed purchases.

Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)

One reviewer found the store's odor overwhelming and criticized the small, inadequate containers for tarantulas and insufficient substrate, describing the atmosphere as depressing.

Source: 1 of 8 reviews • Confidence: medium (single negative review)

One reviewer reported severe animal welfare issues at a recent expo, describing near-lethal noserub levels in tree frogs and a blatant disregard for their health, calling the conditions deplorable.

Source: 1 of 8 reviews • Confidence: low (isolated incident)

Several reviews mention the store's presence over 10 years in the Lake Elsinore neighborhood, praising its friendly atmosphere and suitability for both kids and reptile enthusiasts.

Source: 2 of 8 reviews • Confidence: medium-high (multiple positive mentions)

One reviewer experienced poor customer service, being ghosted after attempting to inform the store about a deceased lizard, leaving them unsupported.

Source: 1 of 8 reviews • Confidence: low (single negative experience)