The Shops at Palm Desert
Location
72-840 CA-111, Palm Desert, CA 92260
Photos
What reviewers say
The Shops at Palm Desert is a mixed-review shopping mall with notable retailers, clean facilities, and a quiet atmosphere, but faces challenges with store occupancy and food court quality.
Themes summarized from customer reviews (sample of 8)
What major retailers are available at The Shops at Palm Desert?
Several reviewers highlight the presence of major retailers such as Barnes & Noble, JCPenney, Claire’s, Box Lunch, Zales, Dick’s Sporting Goods, H&M, and Macy’s, noting it as a key draw for shoppers.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
How has the mall's store occupancy changed over time?
Multiple customers note that the mall once had over 150 stores eight years ago but now has fewer than 100, attributing the decline to Westfield's name change and the impact of COVID-19 on consumer behavior.
Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)
What is the cleanliness and maintenance status of the mall?
Guests often mention that the mall is clean, well-maintained, with remodeled ceilings, properly maintained restrooms, and efficient parking, despite its age.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
How would you describe the atmosphere and crowd at the mall?
Several reviewers describe the mall as quiet and less busy, with a peaceful atmosphere suitable for window shopping, though some note it can feel empty and underutilized.
Source: 2 of 8 reviews • Confidence: medium (mixed evidence)
What are the common criticisms of the mall's food court?
One review specifically criticizes the food court, citing expensive, bland food and long wait times at restaurants like Auntie Anne’s and Charley’s, leading to a poor dining experience.
Source: 1 of 8 reviews • Confidence: medium (specific criticism)
What are the overall sentiments about shopping and visiting the mall?
While some visitors appreciate the friendly staff and clean stores, others feel the mall lacks vibrancy and has not fully recovered from past remodels, with mixed feelings about its current relevance.
Source: 4 of 8 reviews • Confidence: medium (conflicting opinions)
Ratings
4.3
★★★★★4.36,644 reviews
Hours
Popular Times
Amenities & Details
From the business
Service options
Accessibility
Amenities
Payments
Children
Parking
Details
- Plus Code
- PJF3+6V Palm Desert, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJvTDawOH92oARdngQP_szULM
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