The UPS Store

Several reviewers highlight the helpful and friendly nature of the staff, mentioning specific employees like Arlene, Morgan, and Savanna who provide excellent service. However, a few customers report unhelpful or rude interactions.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Multiple customers note long wait times, with some experiencing waits of 15–20 minutes for simple tasks like printing or notarization. However, one reviewer mentions quick service even during busy periods.

Source: 3 of 8 reviews • Confidence: medium (mixed evidence)

Reviewers frequently praise Savanna for her patience and helpfulness, and mention Arlene and Morgan as favorites, indicating these individuals stand out for exceptional customer service.

Source: 2 of 8 reviews • Confidence: medium-high (specific praise)

Some customers report positive experiences with notarization and mailing services, noting speed and professionalism. Conversely, a few reviews accuse staff of lying about services like postmarking and tracking, leading to dissatisfaction.

Source: 3 of 8 reviews • Confidence: medium (conflicting accounts)

One reviewer describes the store as well-organized with minimal wait times, while another criticizes the lack of clear instructions and apparent disorganization, leading to confusion and frustration.

Source: 2 of 8 reviews • Confidence: medium (contrasting views)