THE X NAIL
Location
940 N Haven Ave suite 190, Ontario, CA 91764
Photos
What reviewers say
The X Nail is praised for its spa-like atmosphere, skilled technicians, and excellent service, though one reviewer reported quality issues with nail products.
Themes summarized from customer reviews (sample of 8)
What do customers say about the quality of nail services at The X Nail?
Multiple customers highlight the high quality of nail services, describing the technicians as skilled and the results as beautiful and exactly as desired. One review specifically mentions that the service felt like a spa experience rather than a typical nail salon. However, one reviewer reported disappointing quality, noting that nails chipped and even melted within two weeks, suggesting potential issues with product quality.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
How is the atmosphere and cleanliness of The X Nail?
Guests often mention that the salon is clean and inviting, with a spa-like ambiance. The interior is described as beautiful and the staff are noted for being friendly and personable, creating a pleasant environment.
Source: 6 of 8 reviews • Confidence: high (recurring theme)
What amenities or extras does The X Nail offer?
The X Nail provides complimentary drinks ranging from water to wine, enhancing the experience. Several reviews mention a sweet drink menu and attentive service, such as a tech fetching a phone stand for comfort during the appointment.
Source: 4 of 8 reviews • Confidence: medium-high (multiple mentions)
- Amenities: complimentary drinks (water to wine)
Are there specific technicians or services that customers frequently recommend?
Customers frequently praise technicians Halie, Natalie R., and Annie for their skill and attention to detail. The Gel X manicure and various nail art options, including foils and French tips, are highlighted as standout services.
Source: 5 of 8 reviews • Confidence: medium (frequent mentions)
- Recommended technicians: Halie, Natalie R., Annie
How is the overall customer satisfaction with The X Nail?
Overall satisfaction is overwhelmingly positive, with many reviewers stating they will return and highly recommend the salon. The service is described as excellent, reliable, and accommodating. One negative review, however, indicates dissatisfaction with product quality, suggesting a mixed experience.
Source: 7 of 8 reviews • Confidence: medium (mixed feedback)
Ratings
4.9
★★★★★4.9758 reviews
Hours
Popular Times
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Details
- Plus Code
- 3CGG+CC Ontario, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJlczYUgA1w4ARZlmth-G8P3c
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