Thomas E. Oliveira, DO

Multiple customers report extremely rude and unprofessional staff, citing poor appointment communication, lack of electronic confirmations, and confrontational interactions. One reviewer mentioned being marked as a no-show despite correct booking details and was told the office is 'old school' with no electronic communication. Another highlighted a staff member arguing over appointment details and blaming the patient. Conversely, one reviewer praised the staff for handling paperwork efficiently.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

• Staff often fails to confirm appointments electronically.
• Front desk staff accused patients of responsibility for miscommunication.

Five reviewers highly praise Dr. Oliveira for his kindness, empathy, listening skills, and thorough medical approach, noting he avoids over-prescribing and genuinely cares for patients. One reviewer specifically mentions his ability to address complex mental health concerns with compassion. However, one disciplinary record indicates past violations related to negligence and prescribing practices.

Source: 5 of 8 reviews • Confidence: high (explicit praise)

• Dr. Oliveira is described as unmatched in bedside manner and empathy.
• Patients appreciate his attentive listening and non-prescriptive approach.

Several customers report long wait times for appointments (up to two months) and difficulty scheduling follow-ups, with one reviewer noting a referral process that requires multiple calls and delays. Another mentioned needing to schedule appointments far in advance due to limited availability. Conversely, one reviewer had a smooth initial visit and timely lab follow-up, though subsequent issues arose.

Source: 4 of 8 reviews • Confidence: medium (mixed evidence)

• Appointments are often scheduled two months in advance.
• Follow-up communication can be inconsistent.

One review includes a disciplinary record indicating a stipulated settlement and probation for violations including gross negligence, excessive prescribing, and failure to maintain accurate records, effective from June 15, 2015. This record does not reflect current practice but may concern some patients.

Source: 1 of 8 reviews • Confidence: low (historical record)

• Disciplinary action from 2015 related to past negligence and prescribing practices.