Thunder & Lightning Services

Several reviewers highlight that technicians are very professional and maintain daily communication throughout a 14‑day project, updating the customer on timing and progress. One review specifically praises Manuel and Jerry for clear communication and proactive advice.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Pricing is a point of contention: one reviewer found the initial quote outrageously high but received a $1,000 reduction after complaint, suggesting possible overcharging. Conversely, multiple reviewers do not comment on cost, focusing instead on the quality of restoration, describing it as “awesome” and “super professional.”

Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)

One reviewer reported that a drying machine left in the bathroom did not work yet was billed, and another noted that a machine was billed for without being turned on. However, other reviewers emphasize efficient removal of equipment and excellent restoration results.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

Recommendations are split: five reviewers strongly recommend the company, praising professionalism, knowledge, and excellent service. One reviewer explicitly states they would NOT recommend due to poor communication, overpricing, and incomplete work, with insurance questioning their billing.

Source: 6 of 8 reviews • Confidence: medium (mixed feedback)