Tipy Toes Nails & Spa
Location
3210 Chino Ave, Chino Hills, CA 91709
Photos
What reviewers say
Tipy Toes Nails & Spa receives mixed reviews on service quality, cleanliness, pricing, and staff behavior.
Themes summarized from customer reviews (sample of 8)
How would you describe the quality of service at Tipy Toes Nails & Spa?
Several reviewers praise the service, noting friendly and gentle technicians like Kim, Susan, and Tina who provide good customer support and reasonable prices. However, other customers report inconsistent service, with some experiencing ungentle technicians, hidden or extra charges, and poor attention to detail. Overall, service quality is a recurring theme with both positive and negative feedback.
Source: 7 of 8 reviews • Confidence: medium-high (recurring theme)
What do customers say about the cleanliness of Tipy Toes Nails & Spa?
Multiple customers mention cleanliness issues, such as dirty floors, nail polish drips, inadequate bathroom hygiene, and nail dust on equipment. These concerns are highlighted as reasons for discontinuing patronage, indicating a notable cleanliness problem.
Source: 3 of 8 reviews • Confidence: medium (explicit mention)
Are there complaints about pricing or hidden charges at Tipy Toes Nails & Spa?
Yes, at least two reviews report unexpected price increases without prior discussion, suggesting possible upcharging or lack of transparency in pricing. One customer was charged $15 instead of the usual $10 for a service, and another noted a discrepancy in gel nail pricing.
Source: 2 of 8 reviews • Confidence: low (limited evidence)
How reliable are appointment times at Tipy Toes Nails & Spa?
Several reviews indicate appointment delays, with some customers waiting significantly longer than scheduled and others being placed in later slots without correction. This suggests a recurring issue with appointment management.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
What are the general sentiments about the staff behavior at Tipy Toes Nails & Spa?
Staff behavior is mixed: some customers appreciate friendly and patient technicians, while others report unprofessional attitudes, such as techs ignoring customers, answering calls during services, and displaying a lack of urgency in cleaning. These attitudes contribute to dissatisfaction among certain patrons.
Source: 4 of 8 reviews • Confidence: medium (recurring theme)
Ratings
3.7
★★★★★3.7106 reviews
Hours
Popular Times
Amenities & Details
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Amenities
Planning
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Details
- Plus Code
- 2767+CH Chino Hills, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJByS9Np4yw4ARu0E7imj1e4c
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