Total Nails & Spa

Several reviewers reported excellent experiences, noting quick service, patient technicians, and satisfaction with the results. However, multiple customers expressed dissatisfaction with the quality of the work, citing issues like acrylics applied to skin, uneven nails, and poor customer service.

Source: 5 of 8 reviews • Confidence: medium-high (explicit mention)

Customer service is frequently criticized; multiple reviews mention rude behavior, lack of understanding, and attempts to limit refunds. Some customers felt pressured or ignored, while a few noted polite and patient interactions.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

Common complaints include acrylics applied to skin, uneven or poorly shaped nails, gel polish application issues, and unsanitary practices such as reusing old nail files. Some customers reported cuts and dissatisfaction with the finish.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

Pricing is a point of contention; several reviewers felt the cost was too high for the quality received, with some requesting partial refunds or feeling overcharged. A few customers mentioned good value for the service provided.

Source: 3 of 8 reviews • Confidence: medium (limited evidence)

Yes, a few positive reviews highlight satisfied customers who praised the work of specific technicians like Kevin, noting quick service and good rates. However, the majority of reviews discourage patronage due to quality and service issues.

Source: 2 of 8 reviews • Confidence: low (limited evidence)