Toyota Of Hemet Parts

Multiple customers report that parts are delivered on time, with one review noting the part arrived the next day without fail. However, recent reviews mention a decline in customer service quality, though an update indicates improvements with new staff.

Source: 5 of 8 reviews • Confidence: medium-high (explicit mention)

Several reviews from earlier indicate subpar customer service, describing attitudes as lazy or burdensome. However, an update mentions that Jonathan has returned and a new employee, Mario, has improved the team's attitude, making customers happy to return.

Source: 3 of 8 reviews • Confidence: medium (conflicting themes)

One review expressed upset over confidential information being sent to a customer with personal details visible, citing unprofessional handling of return documents.

Source: 1 of 8 reviews • Confidence: low (single incident)

Guests often mention excellent communication, prompt service, and a pleasant atmosphere, with many highlighting kind and helpful staff, especially Johnny at the front counter and Jonathan in the parts department.

Source: 6 of 8 reviews • Confidence: high (recurring theme)