Toyota of Redlands Service Center

Multiple customers highlight the friendliness and helpfulness of staff such as Patrick, Cassandra, Rosie, Brandon, and Zach. They describe being warmly welcomed, receiving patient explanations, and feeling at ease during their visits.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers mention comfortable seating, free Wi-Fi, vending machines, televisions, free water and coffee, and complimentary shuttle services, enhancing the overall customer experience.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

One reviewer reported repeated failures to correctly fill the oil despite clear instructions, with the technician citing a 'standard practice' that contradicts the owner's manual. This led to frustration and multiple service attempts.

Source: 1 of 8 reviews • Confidence: low (single conflicting account)

Mixed feedback: one reviewer praised a VIP car wash, while others described the service as dirty and lacking in hospitality, with observations of inactivity and poor window cleaning. Some felt the place was better avoided.

Source: 3 of 8 reviews • Confidence: medium (conflicting themes)

One reviewer reported a brake squeaking issue that was not resolved despite providing a live video and a timely drop-off, leading to a call to corporate for further action.

Source: 1 of 8 reviews • Confidence: low (single isolated incident)