Travelodge by Wyndham Fairplex Pomona

Several reviewers reported difficulty in canceling a reservation and accessing a manager, describing a frustrating process that required multiple calls over days and only resulted in a partial refund. One guest expressed concern about the inability to speak with a manager directly.

Source: 1 of 8 reviews • Confidence: low (single negative experience)

Multiple customers highlighted significant cleanliness issues, including stains, bodily fluid-like substances, burn marks, and visible dust and grime. One review mentioned a burn mark on a counter and another noted hair balls on towels, leading to requests for refunds and a strong reluctance to return.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

One guest praised the front desk staff, describing them as courteous and very helpful, which contributed to a positive first impression and a plan to return. However, other reviews criticized staff as incompetent, rude, and unhelpful, with some mentioning illegal activities and unsafe environments.

Source: 2 of 8 reviews • Confidence: medium (conflicting themes)

Guests often mention the hotel's convenient location, noting it is near the Fairplex and provides easy freeway access. One review specifically highlighted a short drive to the Fairplex as a positive aspect.

Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)

Several reviewers expressed safety concerns, including room doors opening directly to the street, lack of response from staff during late-night disturbances, and sightings of baby roaches and urine odors. One guest reported being awakened by someone knocking on their window at 1 a.m., leading to a feeling of insecurity.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Guests noted the absence of an ice machine and described the bed frame as loud, with a slightly undersized mattress. One review mentioned the room doors having a large hole at the bottom and the AC unit not functioning well, affecting temperature regulation.

Source: 2 of 8 reviews • Confidence: medium (specific details)