Tri-State Community Healthcare Center
Location
540 N San Jacinto St Ste# P, Hemet, CA 92543
Photos
What reviewers say
Tri-States Community Healthcare Center receives mixed reviews, with notable issues around wait times, prescription processing, language barriers, and staff behavior, alongside positive feedback on car
Themes summarized from customer reviews (sample of 8)
How long do callers typically wait to reach someone at Tri-States Community Healthcare Center?
Several reviewers report long hold times, often 20 to 30 minutes, before speaking with staff who may not be in the office.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
Are there concerns about prescription refills being denied without recent office visits?
Multiple customers note that prescriptions were denied because they hadn't visited the office within a set period, despite confirming medication transmission.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
What language barriers do patients encounter at the center?
One review highlights that the call center employs non-English-speaking individuals, complicating communication.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
How would you describe the wait times and scheduling efficiency for appointments?
Some guests mention significant delays, with appointments starting hours later than scheduled, while others praise quick scheduling and prompt care.
Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)
What is the general sentiment about the staff's behavior and professionalism?
Reviews are split: several describe staff as rude, impatient, and unprofessional, whereas others commend the front office and medical staff for being welcoming and friendly.
Source: 4 of 8 reviews • Confidence: medium (mixed feedback)
Are there any positive experiences highlighted regarding specific providers or services?
Five of eight reviewers express high satisfaction with the care, particularly praising a male nurse and therapist Natalie Goodermont for their supportive and professional approach.
Source: 5 of 8 reviews • Confidence: high (explicit praise)
Ratings
4.4
★★★★★4.4299 reviews
Hours
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Amenities & Details
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Details
- Plus Code
- Q24R+5W Hemet, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJMTVfkDZv24ARG_vJhOgGXf8
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