Trinh Optometry Group, provider of Eyexam of CA
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What reviewers say
Trinh Optometry Group is praised for thorough, patient, and friendly eye exams and helpful staff, though some visits were longer than expected.
Themes summarized from customer reviews (sample of 8)
How thorough and patient are the eye exams at Trinh Optometry Group?
Multiple customers highlight that Dr. Trinh conducts thorough examinations, taking time to address concerns and explain results clearly without rushing. The doctor is described as friendly, patient, and gentle.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
Is the staff helpful in selecting frames and lenses?
Several reviewers mention that staff members, such as Mark at LensCrafters and the assistant, are patient, knowledgeable, and genuinely care about ensuring customers leave with glasses that fit their needs and look good.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
How is the overall wait time for appointments?
While most visits are described as comfortable and efficient, one review notes that the visit took significantly longer than expected, extending from an 11:40 appointment to 1:30 PM, causing fatigue and hunger.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
Are there any complaints about additional fees or service quality?
One reviewer experienced an unprofessional encounter with unexpected additional fees disclosed during the exam and a lack of apology for delays, leading to dissatisfaction with the level of service.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
Ratings
4.9
★★★★★4.9330 reviews
Location
13855 City Center Dr Ste 3030, Chino Hills, CA 91709
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Amenities
Planning
Payments
Details
- Plus Code
- 272C+J2 Chino Hills, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJT7_Zy6Uyw4ARMb2bi4DOAgo
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