Tuttle-Click's Tustin Chrysler Jeep Dodge Ram
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What reviewers say
Tuttle-Click's Tustin Chrysler Jeep Dodge Ram consistently receives positive feedback for its customer service, streamlined processes, and helpful staff, though one customer experienced a concerning i
Themes summarized from customer reviews (sample of 8)
What is the overall customer experience like at this dealership?
Multiple customers describe a top-notch and positive car buying experience. Several reviewers highlight the ease and smoothness of the process, from sales to finance, and appreciate the care taken to ensure a successful purchase.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
How is the service department regarded?
The service department is frequently praised for its efficiency and customer service. One review noted a convenient online booking and update system, while others appreciated the friendly and chatty service advisors.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
Are there specific employees who are frequently mentioned positively?
Several reviewers specifically mention Eric Halverson for his kindness, helpfulness, and willingness to share off-roading locations. Jose Ledesma is also noted for being knowledgeable and dedicated to meeting customer needs.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
What about the online service process?
One customer highlighted a particularly convenient online service process, including online booking, video updates, and online payment options.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
Are there any negative experiences reported?
One review described a negative interaction with a service advisor, citing a rude and dismissive response. However, the reviewer also noted that the Service Manager, George Apkarian, was helpful and professional in addressing the issue.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
How does this dealership compare to others in the area?
One customer stated this dealership is '10 X better' than a dealership in Buena Park, citing polite and attentive service staff and prompt recall repairs.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
Ratings
4.5
★★★★★4.53,013 reviews
Location
40 Auto Center Dr, Tustin, CA 92782
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Planning
Payments
Details
- Plus Code
- P5GX+2P Tustin, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJh91f3Ynb3IARxiBkHA8Ypjw
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