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Tuttle-Click's Tustin Chrysler Jeep Dodge Ram

Car dealer● Unknown Hours
4.5(3,013)
Tuttle-Click's Tustin Chrysler Jeep Dodge Ram

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What reviewers say

Tuttle-Click's Tustin Chrysler Jeep Dodge Ram consistently receives positive feedback for its customer service, streamlined processes, and helpful staff, though one customer experienced a concerning i

Themes summarized from customer reviews (sample of 8)

What is the overall customer experience like at this dealership?

Multiple customers describe a top-notch and positive car buying experience. Several reviewers highlight the ease and smoothness of the process, from sales to finance, and appreciate the care taken to ensure a successful purchase.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

How is the service department regarded?

The service department is frequently praised for its efficiency and customer service. One review noted a convenient online booking and update system, while others appreciated the friendly and chatty service advisors.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

Are there specific employees who are frequently mentioned positively?

Several reviewers specifically mention Eric Halverson for his kindness, helpfulness, and willingness to share off-roading locations. Jose Ledesma is also noted for being knowledgeable and dedicated to meeting customer needs.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

What about the online service process?

One customer highlighted a particularly convenient online service process, including online booking, video updates, and online payment options.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Are there any negative experiences reported?

One review described a negative interaction with a service advisor, citing a rude and dismissive response. However, the reviewer also noted that the Service Manager, George Apkarian, was helpful and professional in addressing the issue.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

How does this dealership compare to others in the area?

One customer stated this dealership is '10 X better' than a dealership in Buena Park, citing polite and attentive service staff and prompt recall repairs.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Ratings

4.5

4.5

3,013 reviews

5
2,427
4
194
3
79
2
50
1
263

Location

40 Auto Center Dr, Tustin, CA 92782

TustinCA92782

Hours

Monday8:30 AM–8 PM
Tuesday8:30 AM–8 PM
Wednesday8:30 AM–8 PM
Thursday8:30 AM–8 PM
Friday8:30 AM–8 PM
Saturday9 AM–7 PM
Sunday10 AM–6 PM

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Service options

DeliveryIn-store shoppingOnsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Offerings

Car rentalCar washOil changeRepair servicesUsed goods

Planning

Appointment required

Payments

Credit cardsDebit cardsNFC mobile payments

Details

Plus Code
P5GX+2P Tustin, California
Timezone
America/Los_Angeles
Google Place ID
ChIJh91f3Ynb3IARxiBkHA8Ypjw

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