U-Haul Neighborhood Dealer

Multiple customers praise the staff, particularly mentioning Peter and Josh, for being knowledgeable, helpful, friendly, and providing excellent service. They appreciate the full-service facility with a variety of trucks and units, and report consistent positive experiences with no payment issues.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

• Location near 10 freeway, Oakn Drive & Dillon intersection

Several reviewers reported issues with inaccurate posted hours, leading to locked gates and inability to access the truck as scheduled. One reviewer noted the sign stated open hours that were not reflected in actual operations.

Source: 1 of 8 reviews • Confidence: medium (single incident)

• Sign discrepancy: posted 6am-10pm, but closed

Multiple reviews mention overcharging, incorrect mileage and gas usage charges, and unresolved disputes. One reviewer was charged for three days when only two were used, and another reported being overcharged for miles and gas despite providing before-and-after photos.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

• Billing disputes: mileage, gas, late charges

Several reviewers describe the facility as very nice, clean, and secured with a gated environment, indicating a positive physical experience at the location.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Yes, one reviewer strongly advises avoiding the location, citing overcharging, lack of resolution, and describing the owner as scamming. Another reviewer echoes similar concerns about being overcharged and recommends alternative nearby U-Haul locations.

Source: 2 of 8 reviews • Confidence: medium (negative feedback)