U.S. Bank Branch

Multiple customers report excellent service, noting quick assistance and no lines, while several reviews describe rude or unprofessional interactions with specific tellers, leading to dissatisfaction and a decision not to return.

Source: 8 of 8 reviews • Confidence: medium (mixed feedback)

Raquel is praised for being honest and helpful, while tellers Michael and Camilla, along with a male cashier and a female manager, are criticized for rudeness and inappropriate behavior.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

• Staff names mentioned: Raquel (positive), Michael, Camilla, male cashier, female manager (negative)

Several reviews highlight disrespectful treatment, including being called names, irrelevant questioning, and perceived bias, particularly affecting minority customers.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

• Issues: rudeness, irrelevant questioning, perceived bias

One reviewer reports a smooth resolution of an auto payment issue with Raquel, who upgraded the account, indicating capable problem-solving staff.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

• Account issue resolved positively by Raquel