U.S. Bank Branch

Several reviewers report poor customer service, describing staff as cold, rude, or inattentive, particularly noting issues with Latina tellers and a manager perceived as aggressive and unwilling to help. However, one reviewer praises the bank's exceptional emergency withdrawal service and overall friendly atmosphere.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Service quality varies by day and teller.
• Racial profiling concerns raised by one reviewer.

Multiple customers mention long wait times, with some reporting waits of up to 20 minutes for simple transactions, while others experience quick service on different days.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

• Wait times appear inconsistent.

One reviewer specifically highlights that the branch accommodated an emergency large-bill withdrawal within an hour, praising the bank's responsiveness and service quality.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

One anonymous reviewer alleges racial profiling, stating that individuals with non-white American names or Black customers face denial of access to their money due to profiling.

Source: 1 of 8 reviews • Confidence: low (single report)