uBreakiFix - Phone and Computer Repair

Several customers have praised uBreakiFix for their professional and efficient service. One reviewer noted that the technician was knowledgeable and took the time to explain the repair process. Another customer appreciated the on-site repair service and found the whole process stress-free. However, one reviewer had a disappointing experience with a screen replacement that failed immediately, and the store refused to honor the warranty.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme, explicit mention)

• Makes: iPhone, Samsung
• Services: screen replacement, battery replacement, charging port repair

One reviewer had difficulty getting a diagnostic run for a warranty phone repair and faced resistance from the staff. Another customer mentioned that their device was donated months after a repair, with no follow-up communication. However, another reviewer had a positive experience with Asurion, a service partner of uBreakiFix, mentioning excellent service and a warranty claim process that went smoothly.

Source: 3 of 8 reviews • Confidence: medium (limited evidence, recurring theme)

• Warranty: varies by service, check with store

Customers have reported fair and reasonable prices at uBreakiFix. One reviewer mentioned that the price was almost double at another place for a screen repair. Turnaround times vary, with some customers getting their devices back within a couple of hours, while others waited a few weeks for warranty claims to be processed.

Source: 4 of 8 reviews • Confidence: high (explicit mention, recurring theme)

• Pricing: fair, reasonable
• Turnaround: varies, same-day to a few weeks