UCR Health - Family Medicine Center Operated by Tenet

Several reviewers praised the professionalism and kindness of the staff, noting thoroughness, compassion, and a welcoming atmosphere. Conversely, multiple customers reported condescending, rude, and disrespectful interactions, with complaints about long waits, mispronounced names, and dismissive attitudes.

Source: 8 of 8 reviews • Confidence: medium (mixed evidence)

Some patients experienced prompt check-in and short wait times, while others reported lengthy waits and difficulty scheduling follow-up appointments, with staff directing them to multiple desks without clarity.

Source: 5 of 8 reviews • Confidence: medium (recurring theme)

Positive reviews highlighted immediate referrals and life-saving care, whereas negative reviews mentioned prescriptions not being called in, lack of follow-up communication, and unresolved medical concerns, especially for new parents and chronic conditions.

Source: 5 of 8 reviews • Confidence: medium (conflicting feedback)

Five of eight reviewers expressed high satisfaction with specific doctors, praising their thoroughness, empathy, and expertise. However, one reviewer felt the primary physician was absent, replaced by medical students, leading to dissatisfaction.

Source: 5 of 8 reviews • Confidence: high (explicit mention)