Ulta Beauty
Chain with a diverse selection of cosmetics & other beauty products, plus on-site salon services.
Location
1215 Renaissance Pkwy Suite 650, Rialto, CA 92376
Photos
What reviewers say
Ulta Beauty is praised for knowledgeable, friendly staff and a positive shopping experience, though occasional poor service reports exist.
Themes summarized from customer reviews (sample of 8)
What do customers say about the staff at Ulta Beauty?
Multiple customers highlight the staff as knowledgeable, welcoming, and patient, often providing personalized recommendations that enhance the shopping experience. Some reviews mention specific employees by name who went above and beyond, such as Jessie, Yolanda, Lola, Jessica, Ariel, Kaitlin, and others, praising their professionalism and friendliness. However, one review noted unfriendly attitudes from sales reps on a particular day, making the experience uncomfortable.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
- Staff often provide personalized beauty product recommendations.
- Employees are noted for their patience and helpfulness.
How much do customers typically spend at Ulta Beauty?
Customers frequently report spending between $120 and $200 per visit, describing the experience as worth the cost and their favorite beauty store.
Source: 2 of 8 reviews • Confidence: medium (specific spending range mentioned)
- Average spend: $120-$200 per visit.
What types of beauty services does Ulta Beauty offer?
Ulta Beauty offers a wide range of beauty services including skincare consultations, makeup application, and hairstyling. Reviews mention specific services like haircuts by Lola and makeup consultations that helped with dark circles and nail polish recommendations.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
- Services include skincare advice, makeup application, and hairstyling.
Are there any reports of poor customer service at Ulta Beauty?
Yes, one review reported an unpleasant experience due to overly attentive and intrusive staff, making the customer feel uncomfortable and prompting them to leave without purchasing. Another review mentioned unfriendly attitudes from sales reps on a specific day, though this was noted as a possible one-off incident.
Source: 2 of 8 reviews • Confidence: low (limited evidence)
- Occasional reports of intrusive or unfriendly staff behavior.
Ratings
4.2
★★★★★4.2646 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Amenities
Crowd
Planning
Payments
Details
- Plus Code
- 4JJ4+P6 Rialto, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJWyao7tpNw4ARqd-f09vo_KA
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.