Unicare Community Health Center - Fontana

Wait times vary widely; several reviewers report waiting up to 3 hours without an appointment, with one instance of a 5-hour wait. However, some customers note they do not wait more than one hour when attended.

Source: 5 of 8 reviews • Confidence: medium (mixed evidence from multiple reviews)

• Wait times reported: up to 5 hours (unplanned), under 1 hour (planned)
• Cleanliness: waiting area, patient rooms, and restrooms are described as clean

Multiple customers praise the doctors and medical staff, describing them as professional, friendly, and providing excellent care. Specific mentions include Rika, Karina, Xochilt, and Nurse Ty Nguyen.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

• Doctors noted: Rika, Karina, Xochilt, Nurse Ty Nguyen
• Patient experiences: dignity, respect, accurate processing of appointments and referrals

Several reviewers criticize the front desk and reception staff, describing them as rude, condescending, unprofessional, and lacking basic communication skills. Some mention specific instances of poor treatment and miscommunication.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

• Attitude issues: rude, condescending, unprofessional
• Language skills: some receptionists speak both English and Spanish

Yes, multiple reviews highlight scheduling problems, including being asked to wait for a cancellation, receiving calls for appointments already scheduled, and general disorganization with paperwork and records.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

• Scheduling issues: waiting for cancellations, duplicate appointment calls, unorganized records