Unicare Community Health Center - Fontana
Location
16127 Foothill Blvd, Fontana, CA 92335
Photos
What reviewers say
Unicare Community Health Center - Fontana receives mixed reviews on staff behavior and wait times, with praise for doctors and cleanliness but criticism for front desk attitudes and scheduling issues.
Themes summarized from customer reviews (sample of 8)
How long do patients typically wait for appointments at Unicare Community Health Center - Fontana?
Wait times vary widely; several reviewers report waiting up to 3 hours without an appointment, with one instance of a 5-hour wait. However, some customers note they do not wait more than one hour when attended.
Source: 5 of 8 reviews • Confidence: medium (mixed evidence from multiple reviews)
- Wait times reported: up to 5 hours (unplanned), under 1 hour (planned)
- Cleanliness: waiting area, patient rooms, and restrooms are described as clean
What is the general opinion on the doctors and medical staff at Unicare Community Health Center - Fontana?
Multiple customers praise the doctors and medical staff, describing them as professional, friendly, and providing excellent care. Specific mentions include Rika, Karina, Xochilt, and Nurse Ty Nguyen.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
- Doctors noted: Rika, Karina, Xochilt, Nurse Ty Nguyen
- Patient experiences: dignity, respect, accurate processing of appointments and referrals
How do reviewers describe the front desk and reception staff at Unicare Community Health Center - Fontana?
Several reviewers criticize the front desk and reception staff, describing them as rude, condescending, unprofessional, and lacking basic communication skills. Some mention specific instances of poor treatment and miscommunication.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
- Attitude issues: rude, condescending, unprofessional
- Language skills: some receptionists speak both English and Spanish
Are there concerns about scheduling and appointment management at Unicare Community Health Center - Fontana?
Yes, multiple reviews highlight scheduling problems, including being asked to wait for a cancellation, receiving calls for appointments already scheduled, and general disorganization with paperwork and records.
Source: 4 of 8 reviews • Confidence: medium (recurring theme)
- Scheduling issues: waiting for cancellations, duplicate appointment calls, unorganized records
Ratings
2.4
★★★★★2.456 reviews
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
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Details
- Plus Code
- 4G4W+FV Fontana, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJe2P3THhMw4AReOIvpSaDrak
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