Unicare Community Health Center - Fontana

Multiple customers report long wait times, with some waiting over an hour past their scheduled appointment. One reviewer noted a wait of almost two hours without being seen, while another mentioned waiting for over an hour before being called for a lab test. However, one review mentioned an appointment at 9:30 AM but did not specify the outcome, indicating variability.

Source: 5 of 8 reviews • Confidence: medium (recurring theme)

• Wait times vary widely; some patients experience extended delays.

Staff behavior is described as mixed. Several reviewers praised specific staff members like Natalie and Dr. Laura for being helpful and comforting, while others reported rude, dismissive, or discriminatory interactions. One reviewer mentioned a manager who was rude and allegedly made assumptions based on race, and another noted that front desk staff seemed unconcerned.

Source: 5 of 8 reviews • Confidence: medium (conflicting themes)

• Positive interactions noted with some staff; negative experiences reported with others.

Doctor quality is polarized. Five reviewers expressed high satisfaction, praising Dr. Jaleel Qawi and staff for attentive care and kindness. Conversely, multiple reviews criticized doctors for rudeness, dismissiveness, and lack of clear communication, with one patient feeling unheard and another receiving no plan for their care after a lengthy wait.

Source: 5 of 8 reviews • Confidence: medium (conflicting themes)

• High satisfaction from some patients; significant dissatisfaction reported by others.

One reviewer raised concerns about cleanliness, describing the facility as dirty with unsanitary conditions, noting that sick and non-sick patients were kept in the same small area. This was accompanied by allegations of discriminatory treatment.

Source: 1 of 8 reviews • Confidence: low (single mention)