Unicare Community Health Center, Inc.

Multiple customers highlight excellent customer service, praising the helpfulness of front desk staff and doctors like Krystal Uong and Dr. Pei Tan. However, one review criticizes staff indifference and unprofessional behavior, particularly from an assistant named Ericka.

Source: 7 of 8 reviews • Confidence: medium-high (recurring theme)

Several reviewers mention long wait times, with some reporting waits over 40 minutes or two hours, even with appointments. Others note shorter waits and prompt service.

Source: 5 of 8 reviews • Confidence: medium (mixed evidence)

Guests often mention a chaotic atmosphere, citing loud TVs, noisy waiting areas, and a lack of quiet. One review suggests the clinic should offer WiFi and reduce noise levels.

Source: 3 of 8 reviews • Confidence: medium (specific complaints)

One review details unprofessional behavior, including a staff member lying about MRI results and another assistant being rushed and dismissive. Another criticizes a doctor for making insensitive remarks about a patient's age.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

Many reviewers praise the quality of care, noting attentive pediatricians, efficient staff, and positive interactions with providers like Dr. Tan and Claudia. Specific mentions include kind nurses, quick service, and helpful follow-ups.

Source: 5 of 8 reviews • Confidence: high (explicit mention)