UNIQUE APPLIANCES OUTLET

Multiple customers reported receiving damaged items, such as a display refrigerator with bumps, dents, and scratches, and a dishwasher with a broken pump due to improper delivery. One review specifically mentioned a leaky refrigerator with an internal crack after purchasing a water filter. These issues suggest a recurring problem with product condition upon delivery.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Several reviews highlighted unresponsive or dismissive customer service. Complaints include being told to contact the manager only via text, refusal to address delivery damage, and denial of warranty or exchange options. One reviewer reported being unable to cancel an order and facing difficulties with the finance company, indicating a lack of support.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Two reviews praised the staff, noting that Ruby and another salesperson were very knowledgeable and helped make financing easier. They also mentioned quick delivery and a helpful representative at a competitor store. This indicates that while some staff are competent, the overall experience is marred by negative interactions.

Source: 2 of 8 reviews • Confidence: medium (positive feedback from a minority)

One review mentioned that the store did not require a credit check and approved a financing plan for a refrigerator despite bad credit, suggesting that financing is available for such customers.

Source: 1 of 8 reviews • Confidence: medium (single positive example)

Several reviews criticized the store for pricing appliances above market value, describing it as a scam and noting that advertised discounts often do not reflect true savings. One reviewer reported being overcharged for a refrigerator listed at a higher price than comparable units elsewhere.

Source: 3 of 8 reviews • Confidence: medium (recurring theme of overpricing)