UNIQUE APPLIANCES OUTLET
Location
14712 La Paz Dr Suite 101, Victorville, CA 92392
Photos
What reviewers say
UNIQUE APPLIANCES OUTLET faces frequent complaints about product condition, delivery mishaps, and unresponsive customer service, while some customers praise knowledgeable staff and quick financing.
Themes summarized from customer reviews (sample of 8)
Does UNIQUE APPLIANCES OUTLET often deliver damaged appliances?
Multiple customers reported receiving damaged items, such as a display refrigerator with bumps, dents, and scratches, and a dishwasher with a broken pump due to improper delivery. One review specifically mentioned a leaky refrigerator with an internal crack after purchasing a water filter. These issues suggest a recurring problem with product condition upon delivery.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Is the customer service at UNIQUE APPLIANCES OUTLET responsive to complaints?
Several reviews highlighted unresponsive or dismissive customer service. Complaints include being told to contact the manager only via text, refusal to address delivery damage, and denial of warranty or exchange options. One reviewer reported being unable to cancel an order and facing difficulties with the finance company, indicating a lack of support.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Do staff members at UNIQUE APPLIANCES OUTLET provide knowledgeable assistance?
Two reviews praised the staff, noting that Ruby and another salesperson were very knowledgeable and helped make financing easier. They also mentioned quick delivery and a helpful representative at a competitor store. This indicates that while some staff are competent, the overall experience is marred by negative interactions.
Source: 2 of 8 reviews • Confidence: medium (positive feedback from a minority)
Are financing options available for customers with bad credit?
One review mentioned that the store did not require a credit check and approved a financing plan for a refrigerator despite bad credit, suggesting that financing is available for such customers.
Source: 1 of 8 reviews • Confidence: medium (single positive example)
Do customers feel the prices at UNIQUE APPLIANCES OUTLET are fair compared to market value?
Several reviews criticized the store for pricing appliances above market value, describing it as a scam and noting that advertised discounts often do not reflect true savings. One reviewer reported being overcharged for a refrigerator listed at a higher price than comparable units elsewhere.
Source: 3 of 8 reviews • Confidence: medium (recurring theme of overpricing)
Ratings
3.6
★★★★★3.652 reviews
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Amenities & Details
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Details
- Plus Code
- GM9P+C6 Victorville, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJmymxyHRlw4ARozaN4H9Bmek
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