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University Urgent Care

Urgent care center● Unknown Hours
4.7(530)
University Urgent Care

Photos

All
By owner
Street View & 360°

What reviewers say

University Urgent Care receives mixed reviews, with praise for speed, compassion, and helpful staff, but concerns about prescription errors and unprofessional front desk interactions.

Themes summarized from customer reviews (sample of 8)

How responsive and fast is University Urgent Care for walk-in patients?

Multiple customers highlight that visits are quick and efficient, with short wait times and prompt service.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Is the staff at University Urgent Care generally helpful and compassionate?

Several reviewers praise the kindness and helpfulness of staff members such as Andrea and Alex, noting a gracious and thorough experience.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Are there concerns about prescription accuracy at University Urgent Care?

One review notes that a wrong medication was prescribed despite staff assurance, leading the patient to seek alternative care.

Source: 1 of 8 reviews • Confidence: low (single incident)

How does the front desk staff at University Urgent Care handle administrative requests?

One reviewer experienced unprofessional and dismissive behavior, being told a full visit was required for a simple form completion and repeatedly called “sweetie” in a condescending manner.

Source: 1 of 8 reviews • Confidence: low (single incident)

What is the wait time experience at University Urgent Care?

One review reports a two-hour wait due to a procedural oversight, while others emphasize quick service.

Source: 2 of 8 reviews • Confidence: medium (conflicting reports)

How are prescriptions handled after an urgent care visit?

Multiple customers mention that prescriptions are sent immediately and can be picked up at a nearby pharmacy, indicating efficient follow-up.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Ratings

4.7

4.7

530 reviews

5
481
4
8
3
5
2
6
1
30

Location

941 Kendall Dr # C, San Bernardino, CA 92407

San BernardinoCA92407

Hours

Monday9 AM–7 PM
Tuesday9 AM–7 PM
Wednesday9 AM–7 PM
Thursday9 AM–7 PM
Friday9 AM–7 PM
Saturday9 AM–6 PM
SundayClosed

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Service options

Onsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Amenities

Restroom

Planning

Accepts walk-ins

Payments

Credit cardsDebit cardsNFC mobile payments

Details

Plus Code
5M6W+X8 San Bernardino, California
Timezone
America/Los_Angeles
Google Place ID
ChIJYdJeX85Tw4ARLiVAYSLpQko

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