University Urgent Care
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What reviewers say
University Urgent Care receives mixed reviews, with praise for speed, compassion, and helpful staff, but concerns about prescription errors and unprofessional front desk interactions.
Themes summarized from customer reviews (sample of 8)
How responsive and fast is University Urgent Care for walk-in patients?
Multiple customers highlight that visits are quick and efficient, with short wait times and prompt service.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Is the staff at University Urgent Care generally helpful and compassionate?
Several reviewers praise the kindness and helpfulness of staff members such as Andrea and Alex, noting a gracious and thorough experience.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Are there concerns about prescription accuracy at University Urgent Care?
One review notes that a wrong medication was prescribed despite staff assurance, leading the patient to seek alternative care.
Source: 1 of 8 reviews • Confidence: low (single incident)
How does the front desk staff at University Urgent Care handle administrative requests?
One reviewer experienced unprofessional and dismissive behavior, being told a full visit was required for a simple form completion and repeatedly called “sweetie” in a condescending manner.
Source: 1 of 8 reviews • Confidence: low (single incident)
What is the wait time experience at University Urgent Care?
One review reports a two-hour wait due to a procedural oversight, while others emphasize quick service.
Source: 2 of 8 reviews • Confidence: medium (conflicting reports)
How are prescriptions handled after an urgent care visit?
Multiple customers mention that prescriptions are sent immediately and can be picked up at a nearby pharmacy, indicating efficient follow-up.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
Ratings
4.7
★★★★★4.7530 reviews
Location
941 Kendall Dr # C, San Bernardino, CA 92407
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Amenities
Planning
Payments
Details
- Plus Code
- 5M6W+X8 San Bernardino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJYdJeX85Tw4ARLiVAYSLpQko
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